Frequently Asked Questions

Here you can find most common questions regarding DDP

Downloading a digital product

If you have an account, you'll see a View your files link after your purchase , which will take you to the Downloads page . Here you can download all files related to your order. The downloads will be available after payment is confirmed. If you pay with PayPal or by credit card, it may take a few minutes for confirmation to confirm. In addition to transactional notifications from and / or PayPal, you will also receive a separate download notification email. If you are unsure whether or not you purchased a digital product, you can always return to the listing page. If it is a downloadable product, you'll see "Instant Download" in the product. IMPORTANT: this is a digital item, no physical product will be shipped.

I purchased a digital product, but I don't have an account.

If you made your purchase as a guest, you'll find the download link in the confirmation email we sent you after your purchase.

Can I access my digital purchases from within my account?

Yes! To access digital files, click Your Account> Purchases & Ratings and search for your order. To the right of the order, click Download Files . This will take you to the Downloads page with all the files attached to your order. Typically, there is no time limit or the number of file downloads. In most cases, you can download the file at any time from the Purchases page as long as the transaction has not been canceled or deleted. If your payment is still processing, the Download Files button will be grayed out.

Sell Downloads with PayPal

PayPal is the most popular payment processor in the world with millions of users. DDP supports PayPal transactions using the Website Payments Standard system that requires no additional monthly fees from PayPal. Vendors wishing to use PayPal as their payment processor must have a Business or Premiere PayPal account to use Website Payments Standard with DDP

I'm having trouble downloading files.

If nothing happens when you click the download links, there is probably a problem with your browser. Disable any custom extensions and installed toolbars and try again. If your computer says the file is invalid , delete it and try downloading again. If you still can't open the file, contact the seller through ebooksguides Messages for help.